One department, one process
A first controlled win on DocuWare using standard patterns.
DocuWare
QuickStart
One department and one named process live on DocuWare, with written success criteria and a single approval path.
Engagement framing: 30–60 days (planning window)
What QuickStart delivers
Written success criteria
Process, department and go-live definition agreed before work starts.
Standard connectors and workflow
Single approval path; no branching multi-system orchestration.
Path to Dept Rollout
Once a live department exists, expansion is a Rollout conversation.
Who it is for
Mid-market and regional organizations in DIY filing or single-department sprawl who can name the department, the process and the owner.
Scope and constraints
- One department
- One process
- Single approval path (standard workflow)
- Written success criteria
- Standard connectors only
- Bounded hypercare, then Care Lite or time-and-materials — no unpaid tail
Success criteria
The named process is live for the named department, against the written go-live definition, with a single approval path working in production.
Where this sits on the path
- Step 1
QuickStart
One department and one named process live on DocuWare, with written success criteria and a single approval path.
30–60 days (planning window) - Step 2
Care Lite
Light ongoing support after the first win — the recommended attach to QuickStart.
- Step 3
Dept Rollout
Expand after QuickStart success — still disciplined, not multi-department big-bang. Care Standard attaches on Rollout.
Common questions
Can you roll out every department in one project?
Not as QuickStart. Land one department and one process, then expand through Dept Rollout. That sequence is how DocuWare programs stay controlled.
We’re fine with shared drives — why change?
If you cannot name a process, an owner and a win condition inside 30–60 days, the honest answer is nurture or disqualify. When you can, QuickStart makes that first win concrete.
Doesn’t generative AI replace a document management system?
It is the wrong comparison. Generative AI does not provide controlled filing, retention and approval workflow — DocuWare does. The two can coexist; one does not replace the other.
What happens after the first win?
Care Lite is the recommended attach, then Dept Rollout when you are ready, with Care Standard on Rollout. No unpaid tail after hypercare.